Overview
Download & Installation
Login Information and Setup
Viewing Assets and creating Watchlist
Upon purchasing your Assessment with cTrader as your platform choice, you will receive two emails. One will be from cTrader confirming an account linked to your email, and the other will be from Alpha Capital Group containing your account number and password.
Note
For cTrader, we do not require a login number and password. Instead, you can log in using your cTrader email and password.
Follow the Below link for support with Creating Orders
Download and open cTrader with the below link
cTrader Desktop: https://getctrader.com/acgmarkets/ctrader-acgmarkets-setup.exe
cTrader Web: https://app.acg-markets.com
Login using your email address and password.
Once you successfully log in, there are a few adjustments we need to make to ensure your trading experience is seamless.
Navigate to Settings (Bottom left of the screen)
Assets Tab
Select 'Lots' and deselect 'Set units per Asset class'
To view tradable assets, please follow the instructions below:
Click the icon in the top left hand corner.
It should now look like the below image.
From here you can select the asset you want to trade by either searching using the search bar, or navigating through the dropdown lists. Additionally you can create a Watchlist by Clicking the Star icon next to the Asset.
You can access more information about the platform and its features by watching the video below.
Problems with login
Try resetting your email password here: https://id.ctrader.com/reset and check your spam folder for the email, the sender will be [email protected].
Try logging into your terminal using your EMAIL and the new password you just reset.
If you require additional support with cTrader please reach out to us via Discord, LiveChat or by emailing [email protected]