We do not allow multiple users to operate accounts through the same IP address. Using IP masking, or masking your trade reasons on the platform, is also prohibited. Any trades that appear to involve the masking of IP addresses or trade reasons will be treated as a violation.
If we detect frequent changes between IP addresses from different countries in a manner that is not geographically feasible, this will be considered a violation. For example, if IP addresses from two distant countries are used within the same trading day without prior notice or the use of a VPS.
International travel may trigger a security review due to IP location changes. If this occurs, we may request travel details to verify account activity.
Using a VPN or VPS
You are allowed to use a VPN or VPS, as long as the following conditions are met:
It must have a static IP address.
You must notify our support team by email at [email protected] before using it, stating the account(s) involved.
Using a VPN or VPS without prior notification will be flagged by our security systems and will lead to account closure and a potential permanent ban.
Sharing an IP within the same household
More than one person in the same household may hold accounts, provided they are genuinely separate individuals (for example, relatives) and remain within the limits set out in our maximum allocation per household rules. Sharing the same household IP address is acceptable in this case.
However, you must notify our support team by email at [email protected] before trading from a shared household IP, stating the accounts involved and the relationship between the account holders.
Trading from a shared IP without prior notification will be flagged by our security systems and will lead to account closure and a potential permanent ban.
Each person may access and trade only their own account(s). Accounts must not be shared, and coordinated or group trading across accounts is not permitted, as set out in our prohibited trading strategies.