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How long will it take to get my credentials?

How long will it take to get my credentials?

Updated over 2 weeks ago

The timeframe for receiving your credentials depends on how you purchased the Assessment.

Card Payments

If you acquire our Assessment through our website using your card, your account credentials will be promptly provided upon the successful completion of the purchase transaction.


Cryptocurrency

Should you make a purchase using cryptocurrency, please anticipate receiving your account credentials within a 24-hour timeframe. Rest assured, our team expedites these requests diligently, and often, credentials are dispatched within a few hours.

Please ensure that the selected coin is sent through the selected network. Make sure to send an amount sufficient to cover both the account price and any gas fees indicated at the time of purchase. We are not responsible for underpaid transactions, which may require a refund process involving the advance payment of the refund transaction’s gas fee.


PayPal

If you purchase an Assessment using PayPal then please allow 24 hours to receive account credentials.


Should you encounter any difficulties in obtaining your account credentials, please do not hesitate to contact us.

You can reach our support team via email at [email protected] or through our Discord and Live Chat platforms.

We stand ready to assist you and will facilitate the necessary arrangements for your account.

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