We offer two performance fee payout methods. Please refer to their respective FAQ pages for full details:
How to request a payout
To request your performance fees, use the dashboard. This can be found on the "Payout and Achievements" page > "Payout" tab.
Before submitting a request, please ensure all trades on your account are closed.
Your performance fee bonus, added on your 4th successful withdrawal, is automated.
Processing time
All performance fee requests are processed and paid within 2 business days. For example, if a request is made on Tuesday, your performance fees will be paid on or before Thursday, close of business.
During and after a payout, your account will remain locked while the payout is processed. You can resume trading once your account balance has been reset.
If any trading rule breach is found during our analysis, the profits from invalid trades or the entire profits from that payout window (depending on the type of breach) will be removed, and the remaining payout will be postponed.
Payment Methods
Cryptocurrency
We do not facilitate withdrawals directly through cryptocurrency due to its lack of regulatory oversight, which contravenes our compliance standards. However, you may make cryptocurrency withdrawals through Rise, one of our authorised third-party payment service providers.